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Ubeeqo DE Support
DURING THE BOOKING
DURING THE BOOKING
Important information for you ride with Ubeeqo
Start your booking
How do I find the booked vehicle?
How do I unlock the car to start the booking?
What I have to do when I get in the car?
What happens if I do not pick up the vehicle at the scheduled time?
How to make an inventory of the vehicle?
View all (6)
Fuel and petrol stations
When do I have to fuel?
What petrol stations can I fill up at?
What fuel should I put in the vehicle?
How do I refill the tank?
Do I get a discount or refund if I leave the vehicle with a full tank?
View all (6)
Distance
Can I cross a national border? / Go abroad?
Is the mileage unlimited?
Good to know
How should I open and close the car, e.g. during stopovers?
Do I have to pay the rates for other parkings during the reservation?
What should I do if a warning or indicator light appears on the dashboard?
Where are the vehicle papers?
End your booking
Can I drop the car off in a different place from where I picked it up?
Where can I see how far the parking zone reaches / where the parking space is?
What happens if the parking space is occupied or if I can't find a parking space when I want to return the car?
How do I end a booking?
What happens if I bring the vehicle back late?