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  1. Ubeeqo DE Support
  2. DURING THE BOOKING

DURING THE BOOKING

Important information for you ride with Ubeeqo

Start your booking

  • How do I find the booked vehicle?
  • How do I unlock the car to start the booking?
  • What I have to do when I get in the car?
  • What happens if I do not pick up the vehicle at the scheduled time?
  • How to make an inventory of the vehicle?
View all (6)

Fuel and petrol stations

  • When do I have to fuel?
  • What petrol stations can I fill up at?
  • What fuel should I put in the vehicle?
  • How do I refill the tank?
  • Do I get a discount or refund if I leave the vehicle with a full tank?
View all (6)

Distance

  • Can I cross a national border? / Go abroad?
  • Is the mileage unlimited?

Good to know

  • How should I open and close the car, e.g. during stopovers?
  • Do I have to pay the rates for other parkings during the reservation?
  • What should I do if a warning or indicator light appears on the dashboard?
  • Where are the vehicle papers?

End your booking

  • Can I drop the car off in a different place from where I picked it up?
  • Where can I see how far the parking zone reaches / where the parking space is?
  • What happens if the parking space is occupied or if I can't find a parking space when I want to return the car?
  • How do I end a booking?
  • What happens if I bring the vehicle back late?

With ♥ Ubeeqo